If you pay for your membership by direct debit payments and you wish to cancel your membership, you must cancel the direct debit instruction and the instruction will be cancelled from the effective date of the expiry of the membership term and no further payments will be taken, providing that no outstanding amounts were owed.

You can cancel your direct debit at any time by contacting your bank or building society. However, cancelling your direct debit does not end any contract with us. If you decide to cancel your membership by cancelling your direct debit instruction, please contact the membership team as soon as possible so we are aware of the cancellation.

On cancellation the benefits/services of the membership package will cease. You will not be entitled to the benefits of any part of the package to be provided or fulfilled after the date of cancellation.